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Fenix 2019 Global Customer Satisfaction Survey

Publish Time:2019-11-11

Dear customers:

Thank you very much for your substantial support and trust for Fenix in the past years. In order to further understand your evaluation for our products and services, Fenix now invite you to participate in the 2019 Customer Satisfaction Survey. Any valuable ideas or advice will be greatly appreciated and they will be of great help for our future products development and services improvement. 

In order to appreciate your participation, we will make a lucky draw for you. The rules are as follows: 

1.The awards settings: 

The first prize: 3customers (Award: LR40R Flashlight)

The second prize: 4 customers (Award: TK35UE 2018)

The third prize: 6 customers (Award: PD36R)

Special prize: 25 customers (Award: HL18R)

2. Way of the lucky draw: Random drawing 

3. Way of participation: click the following link to enter into Fenix online questionnaire system and fill it out: 

Fenix 2019 Global Customer Satisfaction Survey

4. Deadline of the survey and the time of winner list release: 

Deadline of the survey is Dec, 13th, 2019. 

The winner list will be released on Fenix official website ( on Dec, 18th, 2019

5. Time of the awards release: from Dec, 27th, 2019. 

Special notes: 

1) Fenix will inform the winners by email when the winner list is released. The winners should confirm the mailing address by email before Dec, 26th, 2019. Those who don’t meet the deadline will be considered as giving up the award voluntarily; Everyone only has one chance of winning. 

2) The personal information that the survey collected is only for research, we will not release it to the public in any way. Those advice and results that we received from the survey will be owned by Fenix, and Fenix reserves the right of final explanation. 

          Fenixlight Limited         

Nov 11th, 2019         

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